Cisco CP-DX650-K9 (Cisco Desktop Collaboration Experience DX650) Full English Datasheet

Listing Title

Cisco CP-DX650-K9 DX650 Android-Based Enterprise Desktop Collaboration Video IP Phone, 7-inch 1024×600 WSVGA Capacitive Multi-Touch LCD, Integrated HD Front Camera with Privacy Shutter, Android 4.1.1 SE (Security Enhanced), Dual Gigabit Ethernet PoE Switch, Built-In Dual-Band Wi-Fi (802.11a/b/g/n) + Bluetooth 3.0, Dual USB 2.0 Ports, HDMI Output, Native HD 1080p H.264 Video Calling, Compatible with CUCM + SIP BroadWorks, Designed For Executive Knowledge Workers, Remote Hot-Desk Offices, Unified Video Collaboration Deployments

Full Product Overview

The Cisco DX650 (CP-DX650-K9) is Cisco’s mid-tier Android-powered desktop collaboration video IP phone in the legacy DX Series product line, released to deliver integrated voice, HD video conferencing, Android application ecosystem access, and full wireless connectivity (Wi-Fi + Bluetooth) in a single desktop endpointCisco.

Built on Security Enhanced Android 4.1.1 with a TI OMAP 4460 dual-core 1.5GHz processor, the DX650 combines traditional enterprise desk phone hardware (handset, tactile dial pad, dedicated call control keys) with a large 7-inch multi-touch display and embedded HD camera for native desktop video calls.

Core Positioning & Key Differentiators vs legacy 8900/9900 Series wired-only desk phones

1. Native Android OS platform: CTS-compliant Android ecosystem support for Cisco Jabber, WebEx, third-party enterprise apps, customizable widgets and home screensCisco.
2. Dual-band integrated Wi-Fi (802.11a/b/g/n) + Bluetooth 3.0: Zero mandatory wired Ethernet for deployments, support for mobile call handoff, Bluetooth headsets and contact sync (8900/9900 Series lack native Wi-Fi)CISCO Russ....
3. 7-inch widescreen multi-touch LCD + integrated HD front camera with physical privacy shutter: Supports up to 1080p 30fps H.264 video calling (8900/9900 video models only fixed VGA resolution)Cisco.
4. Expanded peripheral connectivity: Dual full-size USB 2.0 ports, HDMI Type-A output for external monitor mirroring, 3.5mm audio jack (legacy 8900/9900 only single rear USB if available)Cisco.
5. Dual-protocol support: Native SCCP for CUCM on-premises deployments + SIP for BroadWorks hosted PBX platforms, fully interoperable with Cisco TelePresence room systems and Jabber mobile clientsCisco.

Primary Enterprise Deployment Use Cases

• Senior corporate executives, department managers, administrative supervisors, knowledge workers requiring desktop video collaboration
• Flexible hot-desking offices, remote branch workstations without fixed wired Ethernet wall jacks (enabled by built-in Wi-Fi)
• Mixed CUCM on-premises unified communications deployments, hybrid CUCM + hosted BroadWorks SIP PBX environments
• Multi-site corporate video conferencing workflows, teams relying on Cisco Jabber IM, WebEx cloud meeting integration

Hardware & Physical Design Specifications

1. Chassis, Dimensions & Mechanical Build

• Form Factor: Fixed desktop collaboration endpoint with adjustable dual-position foot stand for tiltable screen viewing
• Chassis Material: Thick reinforced ABS polycarbonate textured plastic; two factory color SKUs: Charcoal Grey (CP-DX650-K9) and Arctic White (CP-DX650-W-K9), latex-free recyclable low-carbon construction, scratch-resistant front panel coating for continuous high-traffic touch interactionCisco.
• Standard Handset Variant Total Weight: 1.577 kg (3.48 lb); Slimline lightweight handset alternative not available for DX650 platform
• Physical Overall External Dimensions (H × W × D, excluding desktop stand): 234 × 262.5 × 39.7 mm (9.21 × 10.33 × 1.56 inches)
• Operating Environmental Limits:
  • Working Ambient Temperature Range: -5°C to +55°C (23°F to 131°F)
  • Nonoperating Storage Temperature: -25°C to +70°C (-13°F to 158°F)
  • Relative Humidity Tolerance: 10% to 95% non-condensing atmospheric humidity
  • Altitude Operating Limit: Up to 3,000 m above sea level; storage altitude up to 4,572 m
• Compliance Certifications: ADA American Disabilities Act accessibility standards, Section 508 compliance, MIL-STD-810G basic drop-shock validation for office workplace accidental falls, global EMC/RF safety standards (FCC Part 15 Class B, CE EMC Directive, RED Radio Equipment Directive for Wi-Fi/Bluetooth)

2. Front Panel UI, Display & Hard Key Layout

1. 7-inch diagonal fully backlit widescreen TFT capacitive multi-touch LCD display:
   • Native Screen Resolution: 1024 × 600 WSVGA, 16:9 aspect ratio, 24-bit color depth (16.7M displayable colors)
   • Multi-Touch Gesture Support: Pinch-to-zoom, swipe, tap-and-hold for Android UI navigation
   • Unicode Double-Byte Font Rendering: Global multi-language localization (Arabic, Hebrew, Simplified/Traditional Chinese, Cyrillic, all European Latin script variants)
   • Adjustable backlight brightness, customizable wallpaper and Android widget home screen layouts.
2. Integrated HD front-facing camera module (top center of display bezel):
   • Hardware: Fixed pivot vertical tilt adjustment, mechanical sliding physical privacy shutter to fully block camera lens when video calls are not required
   • Video Encoding Standard: H.264 AVC, maximum frame rate 30fps, supported resolutions from CIF up to full 1080p HD for point-to-point video conferencingCisco.
3. Dedicated fixed-function hard control keys arranged along the bottom front panel edge: Core universal call control one-touch shortcut keys: Hold, Transfer, Redial, Three-Way Conference Unified vertical rocker toggle key: Single adjustment control for handset receiver audio volume, internal speakerphone output level, and incoming ringtone alert volume Additional dedicated function buttons: Speakerphone toggle, Mute (audio), Video Mute, Headset mode, End Call, Screen Lock
4. Standard backlit tactile numeric alphanumeric dial pad: Standard 0–9, *, # layout with tactile raised nib on key 5 for ADA accessibility, DTMF tone generation for PSTN/enterprise PBX dialing
5. Peripheral connectivity cutouts and slots: Front-accessible micro-SD card slot for local storage expansion, front USB 2.0 Type-A port for quick USB headset/camera peripheral connection; rear chassis secondary USB 2.0 port for permanent expansion module mountingCisco.

3. Core Computing & Memory Hardware

• Central Processor: Texas Instruments OMAP 4460 dual-core ARM Cortex-A9 1.5GHz applications processor
• System Memory: 2GB LPDDR2 SDRAM low-power mobile RAM
• Internal Non-Volatile Storage: 8GB eMMC embedded flash memory for OS, firmware, local application and call log storage
• Operating System: Security Enhanced (SE) Android 4.1.1 Jelly Bean, CTS (Compatibility Test Suite) certified for Android application ecosystem deployment, Cisco hardened enterprise security customizations to default Android OSCisco.

4. Audio Subsystem & Supported Voice Codecs

• Handset Receiver: Wideband acoustic driver with adaptive background noise suppression, fully HAC hearing-aid compatible magnetic coupling design meeting FCC loudness and ADA accessibility compliance requirements
• Full-Duplex Internal Desktop Speakerphone: Omnidirectional multi-element internal microphone array with built-in digital signal processing (DSP) featuring Acoustic Echo Cancellation (AEC), Background Gain Normalization (BGN), and Automatic Gain Control (AGC) algorithms optimized for busy open-plan executive office and front desk environments
• Audio I/O Interfaces:
  1. RJ-9 four-conductor modular wired headset jack on the left chassis edge for certified enterprise wired headsets, supports EHS electronic hookswitch remote call answer/end control functionality
  2. 3.5mm stereo TRRS line-in / line-out auxiliary audio jack on rear chassis for external speakers or portable audio devices
  3. Dual built-in USB 2.0 ports for direct connection of USB enterprise headsets
  4. Integrated Bluetooth 3.0 wireless radio for pairing Bluetooth wireless headsets, Bluetooth earpieces, and user smartphones; fully compliant with HFP 1.6 hands-free calling, A2DP 1.3 high-fidelity stereo audio streaming, and PBAP mobile contact list synchronization profiles
• Supported VoIP Audio Codecs (Unified Dual SCCP/SIP Single-Image Firmware): Wideband HD Voice Codecs: G.722 (16kHz sampling rate, TIA 920 wideband audio industry compliance standard), iSAC adaptive wideband codec Narrowband Codecs: G.711a-law, G.711u-law, G.729a low-bitrate compression codec, G.729ab comfort noise optimized codec
• Audio Optimization Feature Suite: Voice Activity Detection (VAD), Comfort Noise Generation (CNG), silence suppression, adaptive full-duplex echo cancellation, intelligent packet loss concealment to eliminate audio stuttering on unstable campus LAN/Wi-Fi wireless connections

5. Network Connectivity Hardware (Dual Gigabit Wired Ethernet + Integrated Dual-Band Wi-Fi + Bluetooth)

Dual 10/100/1000BASE-T Gigabit Ethernet Integrated Switch

Two independent RJ-45 8P8C modular Gigabit Ethernet ports arranged in series:

1. Primary LAN Uplink Port: Connects to corporate enterprise access switch, supports dual IEEE 802.3af Class 1 / IEEE 802.3at Class 4 PoE power input (Class 4 high-power budget profile to fully power dual USB peripheral devices, Bluetooth radio, Wi-Fi wireless radio, USB video camera module, continuous backlit LCD touchscreen operation without separate auxiliary AC power cube adapters)
2. Secondary Downstream PC Passthrough Port: Enables direct connection of a desktop PC or laptop to the corporate LAN without requiring an additional wall Ethernet wall jack, eliminating extra cabling costs for executive office workstation deployments

Embedded Dual-Band Wi-Fi Wireless Radio (Exclusive DX650 Series Native Feature)

• Supported Wi-Fi Standards: IEEE 802.11a (5GHz), IEEE 802.11b/g/n (2.4GHz), dual-band concurrent wireless LAN operation
• Wireless Security Encryption Protocols: 128-bit WEP, WPA, WPA-TKIP, WPA2-AES enterprise wireless authentication, 802.1X EAP enterprise access point security
• Wireless Deployment Modes: Infrastructure corporate AP connection (no ad-hoc peer-to-peer mode)
• Wireless Discovery & Power Management: CDP / LLDP-MED wireless AP auto-discovery, adjustable Wi-Fi radio sleep power-saving profiles for off-hours energy conservation

Embedded Bluetooth 3.0 Wireless Radio Module

Bluetooth profiles: HFP 1.6 hands-free calling, A2DP stereo audio streaming, PBAP mobile contact synchronization, mobile call handoff between paired smartphone and DX650 desk phone (single-button active call transfer functionality)Cisco.

Supported Network Protocols & QoS Standards

• Layer 2 Discovery & Management: Cisco Discovery Protocol (CDP), LLDP-MED endpoint discovery for IP phone VLAN auto-provisioning and PoE power management
• Traffic Prioritization & VLAN Tagging: IEEE 802.1p Layer 2 CoS marking, IEEE 802.1Q tagged VLAN segmentation for voice/media traffic isolation from corporate data networks
• Provisioning & Signaling: TFTP zero-touch auto-provisioning for firmware and configuration file downloads, SCCP Skinny Client Control Protocol (CUCM native), SIP Session Initiation Protocol (third-party hosted PBX compatible)
• NAT Traversal: STUN / TURN / ICE NAT traversal mechanisms for remote worker off-site SIP call connectivity

6. Peripheral Expansion & Output Interfaces

1. Dual Full-Size USB 2.0 Type-A Ports: One front quick-access port, one rear permanent mounting port; compatible with USB enterprise headsets, USB video camera peripherals, Cisco USB key BLF presence monitoring expansion modules
2. HDMI Type-A Video Output Port (rear chassis): Supports external monitor mirroring, compatible display resolutions up to 1920 × 1200 WUXGA, 1080p, 720p HD video output for desktop presentation sharing
3. Micro-SD Standard Capacity (HDSC) memory card slot (front panel): Local flash storage expansion for application, media and call log data
4. Kensington Security Slot (rear chassis): Anti-theft desk mount cable lock hardware compatibility

7. Power Supply Architecture

Two separate power input modes for flexible office switch infrastructure compatibility:

1. Primary Power Source: Dual IEEE 802.3af Class 1 / IEEE 802.3at Class 4 PoE power drawn from primary LAN uplink Ethernet port (48 VDC nominal input voltage, Class 4 high-power budget profile to support dual USB peripheral power draw, Bluetooth radio continuous operation, embedded Wi-Fi wireless radio, and USB video camera peripheral operation without auxiliary AC power adapters)
2. Secondary Backup Power Option: Optional external 48V DC wall-mount AC power cube adapter (accessory SKU CP-PWR-CUBE-4=), universal mains input voltage range 100–240 VAC, 50/60 Hz global regional compatibility; mandatory external AC power supply required for pure wireless Wi-Fi-only deployments without wired PoE Ethernet uplink cablesCisco.

• Power Efficiency Compliance: Cisco EnergyWise intelligent power management framework full support; deep-sleep low-power idle mode activation during off-hours non-business periods to reduce corporate facility electrical energy consumption, configurable scheduled sleep/wake timer profiles.

Core Telephony, UC & Global Enterprise Feature Set

The CP-DX650-K9 runs a unified dual-protocol single-image firmware file that natively supports two separate enterprise UC deployment architectures without requiring separate firmware reflashing operations to switch between platforms:

1. SCCP Skinny Client Control Protocol: Native registration to on-premises Cisco Unified Communications Manager (CUCM) and CUCM Business Edition versions 7.1.5 and later
2. MPP Multiplatform SIP Firmware: Cloud UCaaS hosted calling deployments including BroadWorks third-party service provider PBX platforms (SIP support officially released with DX Series firmware Release 10.2(2))

All core device configuration parameters, wired/Wi-Fi security VLAN profiles, LDAP corporate directory server addresses, Android enterprise application definitions, and unified firmware image versions are automatically retrieved via zero-touch TFTP auto-provisioning workflows upon every power-on boot cycle or charging dock connection, eliminating manual local configuration setup by end users.

1. Multi-Line Multi-Call VoIP Voice Call Handling Supports multiple independent directory number (DN) line identity registrations, multi-call-per-line functionality enabling multiple concurrent active/incoming voice calls per line plus native call waiting alerting for new inbound calls during existing active conversations. Supported core enterprise call handling functions: supervised consultative call transfer, blind unsupervised transfer, three-way ad-hoc audio or optional USB 1080p HD video conference calling, call hold/resume, one-touch global microphone mute, call park, directed/group call pickup, all-condition call forwarding (unconditional / busy line / no-answer timeout), Do Not Disturb (DND) mode, Caller ID name/number full-color display for all inbound ringing voice calls, automatic last-number redial, pre-dial number editing before call initiation, intercom auto-answer for internal cross-department peer communications across multi-region global campus enterprise networks. Supplementary advanced enterprise telephony features include MLPP multilevel precedence and preemption priority call routing, barge/cbarge intrusive call monitoring, meet-me conference bridges, malicious caller ID logging, customizable touchscreen soft-key speed-dial shortcut layout editor configurable by end users, mobile single-button active call handoff between paired Bluetooth smartphone and DX650 desk phone.
2. Android Enterprise Application & Collaboration Ecosystem Features

• Native Cisco Jabber IM, presence monitoring, instant messaging, corporate contact directory sync, mobile voicemail integration
• Cisco WebEx cloud meeting native application support, desktop presentation sharing via HDMI output or USB camera peripheral
• CTS-compliant Cisco TelePresence room system interoperability, H.264 video calling cross-compatible with Cisco 8900/9900 Series wired video desk phones and Jabber mobile client endpoints
• Customizable Android home screen layouts, communications widgets, downloadable enterprise ringtone packs, multi-user configurable preference profiles
• Android Talkback and Explore by Touch screen reader accessibility support for visually impaired end users, adjustable system font size scaling, touch sound feedback toggling

1. Unified Cloud & Local Directory & Call Log Productivity Features Dual-source contact directory architecture combining two synchronized data repositories:

• Network LDAPv3 global corporate employee directory servers with real-time multi-language wildcard search functionality via the 7-inch multi-touch screen interface;
• Local persistent flash memory storage for personal address book entries, custom speed dial shortcuts, and stored call history log archives; Three distinct call log categories persistently stored locally within device flash memory: all dialed outgoing audio/video calls, all fully received answered incoming calls, all missed/unanswered ringing inbound calls. All log entries store full Caller ID metadata, precise synchronized cross-campus call timestamps, and total call duration data, with one-touch callback capability for every logged entry. Local personal address book storage supports custom user speed dial conference bridge access numbers and internal cross-region extension contacts, Bluetooth-synced mobile device contact list synchronization (via paired smartphone PBAP profile), and reverse number lookup for unknown inbound caller IDs.

1. Voicemail Message Waiting Indicator (MWI) Integration Native SCCP/SIP MWI notification synchronization with Cisco Unity / Unity Connection voicemail servers or third-party hosted voice mail platforms for global multi-region campus enterprise deployments; persistent visual MWI alert banners displayed prominently on the 7-inch multi-touch screen dashboard, plus steady illuminated amber handset LED strip notification when unread voicemail messages exist. Dedicated Messages menu shortcut provides instant portal access to voicemail message playback, message deletion and personalized voicemail greeting configuration.
2. Exclusive DX650 Series Flagship Core Differentiator Features vs legacy wired-only 8900/9900 Series desk phones

• Embedded integrated dual-band IEEE 802.11a/b/g/n desktop Wi-Fi wireless radio module built directly into chassis base hardware (8900/9900 Series contain zero native Wi-Fi radio hardware of any kind, requiring mandatory wired Ethernet wall jacks for all deployments)
• Security Enhanced Android 4.1.1 Jelly Bean OS platform with full CTS-compliant Android enterprise application ecosystem support (all legacy 8900/9900 Series desk phones run proprietary closed embedded firmware with no third-party Android app compatibility)
• Dual full-size USB 2.0 peripheral ports (front quick-access + rear permanent mounting) + HDMI Type-A external monitor video output port (8900/9900 Series limited to zero or single rear-mounted USB port with no HDMI display output capability)
• Built-in Bluetooth 3.0 wireless radio hardware for Bluetooth headset pairing, mobile contact sync and single-button active call handoff between paired smartphones and desk phones (8900/9900 Series only optional external Bluetooth dongle peripherals with no native integrated Bluetooth radio module)
• 7-inch widescreen 1024×600 multi-touch LCD display with native up-to-1080p HD video calling resolution support (legacy 8900/9900 Series video desk phones limited to fixed VGA 640×480 maximum video resolution)

1. User-Customizable Local Device Settings Multiple pre-built user operation profiles enabling instant one-touch switching of ringtone sets, ring volume alert levels, notification tone schemes, LCD backlight timeout durations, and audio volume presets optimized for different global hybrid-work workplace environments (quiet private clinical examination offices, noisy open-plan manufacturing production shop floors, medium-volume retail sales floors). End users can adjust display contrast, font size scaling, screen wallpaper backgrounds, keypad lock PIN security codes, LDAP directory search filter preferences, Bluetooth device pairing and unpairing management, Wi-Fi wireless network SSID connection profile configuration, USB peripheral power management, external auxiliary audio I/O gain adjustment, USB video camera tilt and privacy shutter control settings, and local audio DSP noise cancellation strength adjustment directly via the Android touchscreen menu system without CUCM/PBX administrator privileges. Full accessibility configuration menu including voice feedback navigation, adjustable audio pitch, TTY/TDD teletype support, and HAC handset audio tuning for hearing-impaired global users.
2. XML Extensible Markup Language Enterprise Application Support The 7-inch capacitive multi-touch screen renders custom XML enterprise web applications hosted on corporate internal global TFTP/HTTP/HTTPS servers, enabling global campus mobile staff to access real-time business data directly on their wired or wireless desktop collaboration endpoint without a separate PC or tablet device. Supported XML global enterprise use cases: corporate cross-region patient room / production line status dashboards, building facility emergency contact lists for worldwide campus locations, internal company multi-language cross-border announcement feeds, multi-location conference bridge access code directories, healthcare facility patient care team cross-region contact lists, campus maintenance global work order dashboards and real-time manufacturing multi-site production line status dashboards. Cisco Compatible Extensions (CCX) compliance ensures standardized XML application interoperability across Cisco global enterprise unified communications infrastructure.

Remote Device Management & Centralized Global Administration Tools

1. Zero-Touch Centralized TFTP Auto-Provisioning & Unattended Unified Single-Image PhoneOS Firmware Upgrades Fully automated remote bulk device configuration deployment and unified single-image firmware upgrade management via standard TFTP/HTTP/HTTPS server infrastructure integrated with CUCM, Webex Calling and BroadWorks global platform deployments. The CP-DX650-K9 wired/wireless desktop collaboration endpoint automatically retrieves its unique device configuration file, wired/Wi-Fi security VLAN profiles, LDAP directory multi-region server addresses, Android enterprise application definitions and latest unified PhoneOS firmware version upon every power-on boot cycle without manual on-site global IT intervention. One single universal firmware load supports all two deployment modes (CUCM SCCP / BroadWorks SIP) without separate firmware reflashing required to switch platforms, a core architectural distinction separating the DX650 flagship Android collaboration model from legacy multi-firmware wireless handset models.
2. Centralized Enterprise Global Device Real-Time Monitoring & Call Session Audit Logging Full device real-time status tracking available within the CUCM administrative management console or third-party BroadWorks SIP PBX global management dashboards, including wired/wireless desktop collaboration endpoint online/offline registration state, active line audio/video call status, LAN switch access point association information / Wi-Fi wireless AP SSID connection status, PoE power draw metric, installed unified PhoneOS firmware version number, attached downstream PC passthrough connection status, dual USB peripheral device detection status, optional USB HD video camera active/inactive status, embedded Wi-Fi radio operational status, embedded Bluetooth radio pairing connection status, and historical cross-campus audio/video conference call session audit logging for complete enterprise voice communications traceability and global IT troubleshooting. Built-in on-device network diagnostic tools include LAN wired signal strength measurement, Wi-Fi wireless signal strength scan utility, and ping utility testing to validate global campus LAN/Wi-Fi connectivity and CUCM/SIP PBX global server reachability for on-site regional IT troubleshooting teams. An embedded local HTTPS web server on the wired/wireless desktop collaboration endpoint enables remote off-site cross-region access to device status statistics and read-only configuration data for centralized global monitoring without physical on-site access to the desk phone unit.
3. Mass Global Fleet Configuration & Troubleshooting Utilities Centralized bulk configuration export/import functionality for consistent standardized phone setting deployment across hundreds or thousands of global enterprise campus wired/wireless desktop collaboration endpoint fleets distributed across EMEA, APAC, Latin America and North America; remote wired/wireless packet capture diagnostic tool for capturing local LAN/Wi-Fi wireless voice/media and signaling packets to diagnose audio quality and cross-campus registration connectivity issues; problem reporting tool (PRT) for generating standardized device diagnostic log bundles to submit to Cisco global TAC technical support for hardware/firmware fault resolution.

Environmental & Global Regulatory Compliance Certifications

• Electromagnetic Interference Compliance: FCC Part 15 Class B, CE EMC Directive 2014/53/EU, AS/NZS CISPR22 Class B, ICES-003 Class B, VCCI Class B, KN22 Class B, CNS13438 Class B (full global multi-region EMC certification suite)
• Electrical Safety Certifications: UL / C-UL 60950 Second Edition, UL / C-UL 62368-1, EN 60950 Second Edition (including A11/A12 amendments), EN 62368, IEC 60950 Second Edition (including A11/A12 amendments), CSA C22.2 No. 60950 Second Edition, CSA C22.2 No. 62368-1, AS/NZS 60950, GB4943 China national electrical safety standard (universal worldwide safety certification)
• Telecommunications Regulatory Approvals: FCC Part 68 telephony terminal device certification, TIA 810A HAC hearing-aid compatibility standard, TIA 920 wideband HD audio compliance
• Wireless Radio Compliance (Bluetooth 3.0 + IEEE 802.11a/b/g/n Wi-Fi): FCC Part 15 Subpart C, CE RED Radio Equipment Directive 2014/53/EU, IC RSS-210, Japan MIC, Australia RCM, New Zealand RSM
• Material Compliance: Lead-free construction materials, RoHS hazardous substance compliance for commercial enterprise worldwide deployments
• Lifecycle Status: End-of-Sale (EoS) flagship DX Series Android wired/wireless media desktop collaboration endpoint model; Cisco no longer produces new manufacturing stock, limited remaining refurbished / surplus inventory availability only. Cisco continues to release periodic critical security vulnerability and severe bug-fix maintenance unified PhoneOS firmware updates for active support lifecycle customers.
• Standard Warranty: One-year limited Cisco hardware warranty covering manufacturing defects in the wired/wireless desktop collaboration endpoint chassis, integrated 7-inch color multi-touch LCD display panel, internal audio DSP components, Gigabit LAN Ethernet switch hardware, embedded Bluetooth wireless radio module, embedded dual-band IEEE 802.11a/b/g/n Wi-Fi wireless radio module, dual built-in USB 2.0 peripheral port controller hardware, integrated front HD video camera module, and all internal electronic components, valid for commercial enterprise worldwide global deployments across all international regions.

Model Quick Reference

The Cisco CP-DX650-K9 (Cisco Desktop Collaboration Experience DX650) is Cisco’s mid-tier flagship Android-powered fixed wired/wireless desktop multi-line media collaboration video IP phone belonging to the discontinued DX Series unified collaboration endpoint product line, designed exclusively for high-end corporate executive office desktop deployments, flexible hot-desking remote workstation environments without mandatory wired Ethernet wall jacks, and busy multi-hunt-group front desk reception stations requiring expandable BLF presence monitoring key module support, multiple independent multi-line directory number enterprise voice support, dual-port integrated Gigabit Ethernet switch for shared desktop PC LAN passthrough connectivity, embedded built-in Bluetooth 3.0 wireless radio hardware for native Bluetooth headset and mobile smartphone contact synchronization functionality, dual built-in front and rear USB Type-A peripheral port support for USB enterprise headsets and optional detachable external USB HD video camera peripherals for native point-to-point desktop HD 1080p video conference calling, plus exclusive embedded native dual-band IEEE 802.11a/b/g/n desktop Wi-Fi wireless radio module enabling fully wireless LAN connectivity without mandatory wired Ethernet wall jacks for flexible hot-desking and remote executive workstation deployments, alongside unified dual-protocol SCCP/SIP single-image firmware architecture compatible with both on-premises CUCM unified communications manager and third-party BroadWorks hosted SIP PBX cloud platforms, built on Security Enhanced Android 4.1.1 Jelly Bean OS with full CTS-compliant Android enterprise application ecosystem support for Cisco Jabber IM, WebEx cloud meeting integration and custom corporate XML dashboard applications.

Defining Hardware & Feature Differences Between CP-DX650-K9 DX Series Android Collaboration Model and Legacy 8900/9900 Series Wired-Only Desk IP Phones

1. Embedded integrated dual-band IEEE 802.11a/b/g/n desktop Wi-Fi wireless radio module built directly into chassis base hardware (all legacy 8900/9900 Series desk phones contain zero native Wi-Fi radio hardware of any kind, requiring mandatory wired Ethernet wall jacks for all deployments)
2. Security Enhanced Android 4.1.1 Jelly Bean OS platform with full CTS-compliant Android enterprise application ecosystem support (all legacy 8900/9900 Series desk phones run proprietary closed embedded firmware with no third-party Android app compatibility, no native Jabber/WebEx application integration capability)
3. Dual full-size USB 2.0 peripheral ports (front quick-access + rear permanent mounting) + HDMI Type-A external monitor video output port (all legacy 8900/9900 Series desk phones limited to zero or single rear-mounted USB port with no HDMI display output capability for desktop presentation mirroring)
4. Built-in Bluetooth 3.0 wireless radio hardware for Bluetooth headset pairing, mobile contact sync and single-button active call handoff between paired smartphones and desk phones (all legacy 8900/9900 Series desk phones only support optional external Bluetooth dongle peripherals with no native integrated Bluetooth radio module hardware)
5. 7-inch widescreen 1024×600 multi-touch LCD display with native up-to-1080p HD video calling resolution support (all legacy 8900/9900 Series video desk phones limited to fixed VGA 640×480 maximum video resolution with no HD 1080p video encoding/decoding capability)
6. Native support for hot-desking wireless Wi-Fi-only deployments with optional external AC power supply (all legacy 8900/9900 Series desk phones exclusively PoE wired Ethernet powered, no standalone wireless operation support)
7. Android widget customizable home screen layouts, downloadable enterprise ringtone packs, multi-user configurable preference profiles, Talkback screen reader accessibility support (all legacy 8900/9900 Series desk phones feature static non-customizable touchscreen UI with no Android widget or screen reader accessibility functionality)

Unlike Cisco’s entry-level non-video wired desk IP phones (7800 Series, CP-8811-K9), mid-tier mainstream office video / non-video wired desk IP phones (CP-8941 / CP-8945 / CP-8961 8900 Series), and second-tier flagship wired-only media collaboration desk IP phone (CP-9951-K9), the CP-DX650-K9 flagship Android media collaboration model fills the highest-end enterprise executive and flexible hot-desking remote workstation market segment that requires multiple-line multi-line enterprise voice support, embedded native desktop Wi-Fi wireless radio module connectivity for fully wireless deployments without mandatory wired Ethernet wall jacks, dual built-in USB peripheral port connectivity for USB headsets and USB BLF presence monitoring expansion key modules, optional detachable external USB HD video camera peripheral accessory for native point-to-point desktop HD 1080p video conference calling functionality, expandable up to three separate Color Key BLF expansion module hardware compatibility, high-power Class 4 dual PoE power input support, embedded Bluetooth wireless headset and mobile smartphone contact synchronization radio hardware, Security Enhanced Android OS platform with full Cisco Jabber / WebEx enterprise application ecosystem integration capability, alongside full enterprise unified communications SCCP/SIP dual-protocol compatibility for mixed CUCM on-premises and hosted SIP PBX hybrid UC environments worldwide.