Cisco Meraki MR20-HW Full English Description
Listing Title
Cisco Meraki MR20-HW Dual-Concurrent Wi-Fi 5 (802.11ac Wave 2) Cloud-Managed Indoor Wireless Access Point, 2×2 MU-MIMO Dual Radios (2.4GHz + 5GHz), Up To 1.3 Gbps Aggregate PHY Throughput, Single Gigabit PoE Uplink Port (IEEE 802.3af/at Compliant), No Auxiliary LAN Port, Low-Profile White Plastic Indoor Chassis, Meraki Cloud Dashboard Zero-Touch Provisioning, Self-Healing Wireless Mesh Networking, Layer7 DPI Application-Aware QoS & Stateful Layer3-7 Firewall, Branded Captive Portal Guest Access, Location Analytics, Limited Lifetime Hardware Warranty, EOL Discontinued Model, Optimized for Low-to-Medium Density SOHO, Small Retail Shops, Home Offices, Small Branch Clinics and Light SME Wireless Deployments
Full Commercial Product Description
The Cisco Meraki MR20-HW is an entry-level dual-radio cloud-managed Wi-Fi 5 (802.11ac Wave 2) indoor access point, targeted at small businesses, home offices and low-density retail environments that require basic enterprise-grade wireless without complex on-premises wireless controllersCISCO Mera.... All configuration, real-time monitoring, bulk automatic firmware upgrades and centralized RF tuning are fully hosted on the Meraki cloud platform, supporting zero-touch provisioning (ZTP): simply power on the AP with internet uplink connectivity, and the unit automatically registers to the Meraki cloud to pull pre-defined SSIDs, VLANs, security policies and RF parameters, eliminating manual on-site configuration work.
The MR20 runs concurrent 2.4GHz and 5GHz radios with 2×2 MU-MIMO multi-user beamforming and 256-QAM modulation, delivering a combined maximum aggregate wireless throughput of 1.3 Gbps (400 Mbps 2.4GHz + 866 Mbps 5GHz)Cisco. The 2.4GHz band serves legacy IoT devices, POS terminals and low-bandwidth handheld scanners, while the cleaner 5GHz 80MHz-wide channel band handles high-throughput business laptops, HD video conferencing and VoIP phones to minimize co-channel RF interference.
Key Meraki cloud-native automation and security features eliminate labor-intensive local wireless management:
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Automatic Cloud RF Optimization: Continuous background RF scanning monitors full 2.4/5GHz bands to detect non-Wi-Fi interference (microwaves, Bluetooth equipment, industrial motors) and rogue wireless transmitters. The Meraki cloud dynamically adjusts AP channel selection, transmit power and client roaming thresholds to maintain stable wireless performance without dedicated RF engineering staff.
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Self-Healing Multi-Hop Wireless Mesh Networking: MR20 APs establish automatic wireless mesh backhaul links for coverage zones without wired Ethernet cabling. If the primary wired uplink fails, the AP seamlessly switches to mesh routing to preserve client internet connectivity, supporting load-balanced mesh gateways for distributed small-site coverage.
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Layer7 Deep Packet Inspection (DPI) Application-Aware QoS & Identity Firewall: Classifies hundreds of application-level traffic streams (VoIP, video conferencing, streaming media, P2P file sharing, business cloud SaaS applications). Administrators configure granular priority rules to prioritize latency-sensitive mission-critical business traffic while enforcing configurable bandwidth caps on recreational streaming and peer-to-peer downloads to eliminate wireless network congestion during peak hours. It integrates a stateful Layer3-7 identity-aware firewall to enforce user-group and device-specific access control policiesCISCO Mera....
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Unified Enterprise-Grade Wireless Security Suite: AES hardware-accelerated WPA2-Enterprise 802.1X authentication with native Active Directory/LDAP/RADIUS identity integration, customizable branded captive portal splash pages for temporary visitor internet access, wireless client isolation to block peer-to-peer communication between visitor devices, and Meraki Teleworker IPsec VPN for secure remote branch corporate LAN extension without end-user VPN software.
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Built-In Location Analytics: Cloud-hosted visitor tracking metrics including customer capture rate, average visit duration and repeat visitor statistics for retail and small business space utilization analysisCISCO Mera....
The compact low-profile white plastic chassis supports flexible indoor installation options: desktop placement with bundled anti-slip rubber feet, vertical wall mounting and flush ceiling tile mounting via the included universal mounting bracket. A single multi-color front status LED supports configurable Run Dark mode to disable indicator lighting for discreet deployments, while a security Torx screw bay and Kensington lock hardpoint prevent unauthorized AP removal in publicly accessible retail and office spaces. The MR20 has reached end-of-sale (EOL) status and is no longer available for new hardware orders.
Dual-Concurrent Wi-Fi 5 Radio Hardware Architecture
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2.4GHz 802.11b/g/n/ac Radio: 2×2 MU-MIMO two spatial streams, supports 20MHz/40MHz channel bonding, transmit beamforming and maximal ratio combining (MRC). Max single-band PHY throughput: 400 Mbps, integrated omnidirectional internal antennas optimized for wide-area indoor coverage.
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5GHz 802.11a/n/ac Wave 2 Radio: 2×2 MU-MIMO two spatial streams, supports 20/40/80 MHz wide channel widths, DFS radar frequency avoidance, 256-QAM high-efficiency modulation and multi-user beamforming. Max single-band PHY throughput: 866 Mbps, integrated internal antennas with reduced adjacent-channel RF interference.
Total aggregate dual-band Wi-Fi PHY throughput reaches1.3 GbpsCisco.
Core Hardware Interfaces
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Eth0 Primary Gigabit Uplink Port: 10/100/1000BASE-T auto-sensing RJ45 port, IEEE 802.3af Class 3 / 802.3at PoE PD compliant (37–57V DC PoE input). This single port handles all uplink data and PoE power supply; no secondary auxiliary Fast Ethernet LAN port is equipped on the MR20 hardwareCisco Mera....
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DC Power Input Jack: 5mm center-positive power connector for alternative local 12V DC external power adapter (sold separately, not bundled with standard AP packaging).
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Control & Security Hardware Components: Recessed factory reset button (long press 5+ seconds erases all local configuration), concealed cable routing bay, Torx security screw mounting holes, integrated Kensington physical anti-theft lock hardpoint.
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Multi-Color Front Status LED Array: Visual status indicators for boot sequence, Meraki cloud dashboard connectivity, wireless radio activity and hardware fault alarms; supports Run Dark mode via cloud dashboard configuration to turn off LED lighting for low-visibility deployments.
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No external RF antenna ports; all two-radio arrays utilize factory-integrated non-detachable omnidirectional internal antennas.
Supported Operation Modes
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Cloud-Managed CAPWAP Gateway Access Point Mode (Default): Zero-touch Meraki cloud orchestration for all client wireless access, centralized RF tuning, security policy enforcement and automated firmware upgrades.
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Wireless Mesh Backhaul Node Mode: Self-configuring multi-hop wireless mesh routing to extend coverage to remote zones lacking wired Ethernet uplinks, automatic failover between wired uplink and wireless mesh gateways.
Key Cloud-Managed Software & Small Business Feature Set
1. Meraki Cloud Dashboard Zero-Touch Provisioning
Pre-deploy all wireless network policies, SSIDs, 802.1Q VLAN tagging rules, security settings and RF parameters in the Meraki cloud dashboard before physical hardware shipment. After power-on and internet uplink establishment, the MR20 automatically registers to the Meraki cloud platform, pulls all pre-defined configurations and becomes fully operational without any on-site manual configuration work.
2. Multi-SSID & 802.1Q VLAN Segmentation
Supports multiple independent broadcast SSIDs, each mapped to isolated 802.1Q tagged VLANs to fully segregate internal staff corporate wireless traffic, temporary visitor guest Wi-Fi, VoIP voice devices and retail POS payment terminals, eliminating cross-network unauthorized access and data leakage between distinct network segments.
3. Customizable Branded Captive Portal Guest Access
Fully customizable web-based captive portal authentication page for visitor wireless access; supports configurable guest session time limits, bandwidth usage quotas and enterprise custom branding on login splash screens. Built-in guest client isolation prevents direct peer-to-peer communication between visitor wireless devices to reduce enterprise network security attack surfaces.
4. Layer7 DPI Application-Aware QoS & Stateful Identity Firewall
Integrated deep packet inspection engine identifies all application-level wireless traffic streams. Network administrators configure granular QoS priority rules to prioritize latency-sensitive mission-critical business traffic (VoIP IP phones, real-time video conferencing, enterprise cloud SaaS applications) while enforcing configurable bandwidth rate limits on high-bandwidth recreational traffic (video streaming, P2P file sharing, social media) to eliminate wireless network congestion during peak business hours. The identity-aware Layer3-7 stateful firewall supports user-group and device-specific access control policies integrated with corporate identity databases.
5. Comprehensive Enterprise Wireless Security Suite
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Encryption Standards: WEP, WPA-PSK, WPA2-PSK personal encryption; WPA2-Enterprise AES hardware acceleration with full IEEE 802.1X EAP-TLS/PEAP/EAP-FAST authentication suites.
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Identity Integration: Native Active Directory, LDAP and RADIUS server identity database integration for enterprise user authentication and role-based network access control.
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Auxiliary Security Features: Rogue AP detection and automatic containment via integrated background RF scanning, hidden SSID broadcast suppression, wireless client isolation, Meraki Teleworker IPsec VPN for secure remote branch corporate LAN extension, identity policy firewall for granular user/device network access control.
6. Unified Cloud Management Interfaces
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Meraki Cloud Dashboard: Centralized browser-based graphical management platform accessible from any internet-connected desktop or mobile device; provides full AP configuration, real-time wireless client monitoring, historical network performance reporting, location analytics, bulk automated firmware upgrades and customizable email/SMS fault alert notification functions for all deployed MR20 access points across multiple small business branch locations.
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Meraki Mobile Dashboard App: Smartphone/tablet mobile application for on-the-go real-time wireless network monitoring and basic configuration adjustments.
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SNMP v2c/v3 network monitoring integration: Compatible with mainstream third-party enterprise network monitoring and SCADA platforms.
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Centralized cloud event logging and customizable email/SMS fault alert notifications for network audit tracking and real-time issue reporting.
Power Supply Compatibility
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Full-performance PoE operation: IEEE 802.3af Class 3 / 802.3at PoE PD input via primary Gigabit uplink port, powered by PoE-capable Gigabit switches or dedicated Meraki PoE injectors.
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Local DC power alternative: Separate 12V DC external power adapter (sold separately, not bundled with standard AP packaging).
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Typical full-load power consumption: Less than 9 W under simultaneous active dual-radio operation with Gigabit uplink port populated.
Physical & Environmental Specifications
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Dimensions (W × D × H): 202 mm × 124 mm × 25 mm
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Unit Weight: 272 g, lightweight white low-profile plastic chassis
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Mounting Options: Desktop placement with bundled anti-slip rubber feet, vertical wall mounting, flush drop ceiling tile mounting via complete included universal mounting bracket and hardware kit
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Operating Temperature Range: 0°C ~ +40°C indoor use only (not rated for outdoor deployment)
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Storage Temperature Range: -20°C ~ +70°C
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Operating Humidity: 5% – 95% non-condensing
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Storage Humidity: 5% – 90% non-condensing
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System Memory & Storage: Embedded Meraki custom cloud-managed operating system, dedicated dual-radio wireless processing chipset, onboard flash storage for cloud firmware and persistent local configuration cache
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Regulatory RF Certifications: Global multi-domain SKU supporting FCC Part 15 (North America), ETSI EN 300328 / EN301893 (EMEA), TELEC Japan, KCC Korea regional RF emission compliance, EMI Class B household electronic equipment certification
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Maximum Concurrent Client Capacity: Up to 40 connected wireless clients; recommended maximum 20 simultaneous active business users for stable throughput and low-latency performance
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Warranty: Limited lifetime hardware warranty for original end-user purchasers
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EOL Status: End-of-sale discontinued model, replaced by Meraki MR33 Wi-Fi 5 dual-band cloud-managed AP for new deployments
Key Specification Bullet Points
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Model: MR20-HW (Cisco Meraki Dual-Concurrent Wi-Fi 5 802.11ac Wave 2 Cloud-Managed Indoor Small Business Wireless Access Point)
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Wireless Standard: IEEE 802.11a/b/g/n/ac Wave 2 dual-concurrent client radios (2.4GHz + 5GHz), 2×2 MU-MIMO two spatial streams per radio
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Max Combined Aggregate Client PHY Throughput: Up to 1.3 Gbps (400 Mbps 2.4GHz + 866 Mbps 5GHz)
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Antennas: Non-detachable built-in omnidirectional internal antennas
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Wired Ports: 1 × Gigabit 10/100/1000 BASE-T PoE uplink port (IEEE 802.3af/at PoE PD supported); no secondary auxiliary Fast Ethernet port
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Operation Modes: Cloud-managed CAPWAP AP gateway mode, wireless mesh backhaul node mode
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Core Exclusive Cloud-Managed Functions: Meraki cloud dashboard zero-touch provisioning; automatic cloud RF optimization; self-healing multi-hop wireless mesh networking; Layer7 DPI application-aware QoS traffic shaping & identity-based stateful firewall; multi-SSID 802.1Q VLAN segmentation; branded captive portal guest access with client isolation; built-in location analytics for visitor tracking
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QoS: WMM TSPEC wireless multimedia VoIP/video traffic prioritization with application-layer bandwidth rate limiting
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Network Stack: Native IPv4 stack; static IP configurable on primary uplink port
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Security: WEP/WPA/WPA2 PSK/Enterprise 802.1X EAP authentication, MAC ACL, rogue AP detection & containment, hidden SSID suppression, wireless client isolation, Meraki Teleworker IPsec VPN, identity-based Layer3-7 stateful firewall
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Management: Meraki cloud dashboard web GUI, Meraki mobile monitoring app, SNMPv3 third-party monitoring integration, centralized cloud event logging and customizable fault alert notifications
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Power Options: IEEE 802.3af/at PoE input via primary uplink port or separate 12V DC local power adapter (sold separately, not included in standard packaging)
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Physical Mount: Desktop placement with anti-slip rubber feet, vertical wall mounting, flush drop ceiling tile mounting with included universal mounting bracket and full hardware kit
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Environmental Restriction: Indoor use only, operating temperature range 0°C~40°C
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Typical Deployment Scenarios: Low-density small business multi-room offices, independent retail shops, coffee shops and restaurant dining areas, small branch medical clinics, home office SOHO wireless deployments
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Warranty: Limited lifetime hardware warranty for original end-user purchasers
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EOL Status: Discontinued end-of-sale model
Model Quick Reference
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MR20-HW: Base hardware SKU of Meraki MR20 dual-band Wi-Fi 5 cloud-managed indoor small business AP
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Platform Differentiation vs MR16/MR18: MR16/MR18 are older 802.11n generation APs; MR20 upgrades to modern Wi-Fi 5 (802.11ac Wave 2) with MU-MIMO and higher total aggregate throughput; unlike MR18, MR20 has no dedicated third independent WIDS/WIPS scanning radio
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Platform Distinction vs Autonomous Small Business WAP Series APs (WAP121/WAP321/WAP581/WAP712): Meraki MR20 operates exclusively under Meraki cloud centralized management with zero-touch provisioning, automated cloud RF optimization and native wireless mesh networking; Cisco Small Business WAP series are standalone autonomous APs without cloud controller dependency or Meraki exclusive cloud automation features
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Upgraded Alternatives: Meraki MR33 Wi-Fi 5 dual-band cloud-managed AP (current mainstream replacement for MR20 EOL hardware)
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